Not all contractors are created equal. You should look for an experienced contractor with a good reputation. A reputable company will offer quality service, guarantee on their services and is committed to employee training. They tend to be industry leaders sharing their expertise and offering customer testimonials.
A reputable company will provide a free consultation to diagnosis your foundation problem, discuss symptoms and suggest a recommendation. They will be ethical, willing to work with you and dedicating the consultation to answer your questions.
Check the local Better Business Bureau to see if they have had any complaints against them. Remember that a company that has been in business in the same area for several years, and depends on the satisfaction of its customers, will probably offer a higher quality repair.
Find out if the company carries Workers' Compensation and Contractor's Liability Insurance. If a company doesn't have the required Workers' Compensation coverage, you could be liable for injuries or damages that occur on the job. Contractor's Liability Insurance protects you against any damages to your property caused by the contractor when fixing your basement.
Professional Associations
- National Association of Waterproofing and Structural Repair Contractors
- Professional Engineers Ontario (Certificate of Authorization)
- Canadian Construction Association
- The Canadian Geotechnical Society
- Canadian Society for Civil Engineering
- Deep Foundations Institute
- Helical Pier Association
- The University of Western Ontario, Geotechnical Research Centre
- Better Business Bureau
